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Warranty

All our products have a 2-year warranty. In case of inconvenience, please let us know.

If you receive a malfunctioning machine or it presents malfunction in the first 7 days of package reception, let us know inmediately and our company will cover all shipping expenses for you to return the machine and the shipping expenses to send you new machine. After the 7 days, client would have to cover shipping costs.

Our warranty is solely for malfunction. We do not offer a satisfaction warranty given that these machines are of personal/intimate use. Our company sells only 100% new machines. Some companies accept returns of used machines which they later put back on sale. We don´t.

If you get your product and change your mind, we can accept product back and reinmburse you the amount paid minus shipping expenses incurred. Product must not have been used and package in excellent/new condition with all manuals and accesories intact and within 7 days of having received machine.


 
 

 
     
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